Employee assistance is a work provided programme designed to improve organisational performance through the provision of structured management and employee support services. These services might include a combination of performance management or organisational consultancy services for managers, as well as support services for employees.
Such services for employees can include a range of work or personal issues including:
Absenteeism
Abuse
Anger
Childcare or Eldercare
Conflict
Depression and Anxiety
Disability
Harassment and Bullying
Legal or Financial Advice
Low confidence and Self-Esteem
Marital and family issues
Stress
Substance Abuse
Wellness Advice
Work-life Balance
Confidentiality is key to the success and credibility of employee assistance work and members of the EAEF are required to comply with the EAEF’s Code of Ethics, as well as applicable local and European Union law.