Employee assistance is a work provided programme designed to improve organisational performance through the provision of structured management and employee support services. These services might include a combination of performance management or organisational consultancy services for managers, as well as support services for employees.

Such services for employees can include a range of work or personal issues including:

Absenteeism

Abuse

Anger

Childcare or Eldercare

Conflict

Depression and Anxiety

Disability

Harassment and Bullying

Legal or Financial Advice

Low confidence and Self-Esteem

Marital and family issues

Stress

Substance Abuse

Wellness Advice

Work-life Balance

 

Confidentiality is key to the success and credibility of employee assistance work and members of the EAEF are required to comply with the EAEF’s Code of Ethics, as well as applicable local and European Union law.